What is ISM First?

Critical Connections

Leveraging best practices and patterns of social media, ISM enables real-time information exchange for operational readiness and advantage. With tools built for real-time incident management as well as lessons-learned retrospectives, the ISM SaaS provides immediate force enhancements through intelligence-led operations.

Focused Mission

The ISM platform provides device-agnostic intuitive collaboration in a hardened and secure environment.


  • Laser focused on creating operational efficiency, the ISM platform provides device-agnostic, intuitive collaboration, in a hardened and secured environment. 

  • With tools built for real-time operations, incident management, daily collaboration, as well as lessons-learned retrospectives, the ISM PaaS provides immediate force enhancements through intelligence-led operations. 

  • Intelligent Social Media allows for total situational awareness 24/7. Agencies and organizations are realizing that the time saved by empowering people with real-time information, saves money, time and even allows the platform to quickly pay for itself! 

Multi-Location / Campus Networks

Enables daily real-time collaboration,  organizational projects, snow / sick days, teams, and multi-campus cooperation, event coordination, parent-teacher interaction, professor-student (college) interaction.

Intelligence, Investigations and Events

Data and information tempo acceleration means cost savings, increased operational efficiency and effectiveness. Never miss a meeting again.

Efficiency, Growth & Lessons Learned

With tools built for retrospective analysis, the ISM SaaS provides immediate force enhancements. This means your organization or institution learns in real-time and efficiency grows as your people Engage.

Roll-call, In-service & Support

Coordination for meetings, training or events is made easy with this powerful, feature rich tool-set.

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